Strict Adherence to Healthcare Regulations
We partake in regular internal and external audits to ensure that we are always compliant with all necessary healthcare regulations.
Sanctus
Care Group
We Respect, We Support,
We Empower
At Sanctus Care Group, we are committed to delivering exceptional care, empowering individuals to maintain their dignity and independence whilst promoting positive outcomes and meaningful improvements in their day-to-day lives
About Us
Creating a Sanctuary
of Support
We recognise the importance of person-centred care. For this reason, we take steps to understand each individual’s background, unique requirements and preferences. This enables us to deliver exceptional support that not only meets but consistently strives to exceed expected standards of care.
Our aim is to enhance the quality of life of every person we support. We achieve this through carefully tailored care plans, delivered by skilled healthcare professionals with a thorough understanding of complex care needs.
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Years Experience
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Supported
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Personalised Care Plan
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Nurse-led Support
Our Services
Services That Support
Health & Wellbeing
At Sanctus, we provide the right care at the right time, helping people live safely, comfortably, and with confidence.
Core Divisions
Why Choose Us
Support Designed
Around You
Putting people at the heart of everything we do, so you and your loved ones feel safe, valued, and cared for at all times.
Full-time Support
We offer 24/7 support, 365 days a year, so your loved one is always in safe hands.
Nurse-led Care
Care is always planned and led by a senior nurse with extensive clinical experience.
Highly Experienced Staff
Our staff are thoroughly trained and receive ongoing supervision to ensure they deliver the best care possible.
Collaborative Approach
We believe in working together with the people we support, and all those involved in their care, to achieve shared goals effectively.
Person-centred Care
We provide personalised care that is shaped by an individual’s unique background, preferences and aspirations.
Testimonials
Care You Can Believe In
Hear from the families and individuals who’ve experienced our care firsthand.
NHS England Delegat
Client
"I really have to say from a personal point of view I am really grateful that you have delivered this work. It is something I am very passionate about, and I am glad that you have made the vision a reality."
Mina
Client family
"We had good experience with carers since my husband has been home, they have provided additional support whilst he regains his independence after coming home from hospital. I would definitely recommend service to others seeking care support."
Davinder
Client
"I am happy with the carers and all their support when I was discharged from hospital. The carer has really supported and encouraged my independence and improved my mobility and confidence."
Robert
Client family
"I have been really pleased with the care provided to my mother. We had issues when my mother was discharged from hospital as we were not notified by the hospital. Shirhan had gone above and beyond to ensure my mother was safe and her needs were met despite all the changes, thankfully everything has been sorted. The carers are fantastic and have developed a great relationship with my mother. Our communication with carers and mother has been positive and we would recommend it to others who need it."
Helena
NHS Hospital Discharge Team
"The staff have worked diligently to meet my client's needs. This has been despite numerous challenges with accessing the necessary medical services that were not in place at discharge. I have observed that the carers are developing a good relationship with the client. They show her understanding and kindness when meeting all of her needs. The care manager Shirhan has communicated effectively with myself, other services/professionals and family to ensure her client's needs are met and the correct services are in place for ongoing support. This is impressive and a real contrast to my observations with some of my other client experiences with other care providers."
EH
Client
"The care staff are just lovely and provide me with reassurance when I need it"
Oonagh
Client family
"The team, in my opinion, went over and above on many occasions to ensure the care in place was of a high standard, and that we as a family were happy with the situation but above all, that my relative was happy, safe and well cared for."
Medhi
Client family
"The staff provide care to my family just as if they are providing care to their own family."
MC
Client
"I have never had such nice caring staff that treated me with kindness. All the staff are lovely, and I am so grateful for the care they provide to me"
NHS England Delegat
Client
"I really have to say from a personal point of view I am really grateful that you have delivered this work. It is something I am very passionate about, and I am glad that you have made the vision a reality."
Mina
Client family
"We had good experience with carers since my husband has been home, they have provided additional support whilst he regains his independence after coming home from hospital. I would definitely recommend service to others seeking care support."
Davinder
Client
"I am happy with the carers and all their support when I was discharged from hospital. The carer has really supported and encouraged my independence and improved my mobility and confidence."
Robert
Client family
"I have been really pleased with the care provided to my mother. We had issues when my mother was discharged from hospital as we were not notified by the hospital. Shirhan had gone above and beyond to ensure my mother was safe and her needs were met despite all the changes, thankfully everything has been sorted. The carers are fantastic and have developed a great relationship with my mother. Our communication with carers and mother has been positive and we would recommend it to others who need it."
Helena
NHS Hospital Discharge Team
"The staff have worked diligently to meet my client's needs. This has been despite numerous challenges with accessing the necessary medical services that were not in place at discharge. I have observed that the carers are developing a good relationship with the client. They show her understanding and kindness when meeting all of her needs. The care manager Shirhan has communicated effectively with myself, other services/professionals and family to ensure her client's needs are met and the correct services are in place for ongoing support. This is impressive and a real contrast to my observations with some of my other client experiences with other care providers."
EH
Client
"The care staff are just lovely and provide me with reassurance when I need it"
Oonagh
Client family
"The team, in my opinion, went over and above on many occasions to ensure the care in place was of a high standard, and that we as a family were happy with the situation but above all, that my relative was happy, safe and well cared for."
Medhi
Client family
"The staff provide care to my family just as if they are providing care to their own family."
MC
Client
"I have never had such nice caring staff that treated me with kindness. All the staff are lovely, and I am so grateful for the care they provide to me"
FAQ
Frequently Asked
Questions
Sanctus Care Group provides high-quality homecare and complex care services to help people live independently and safely in their own homes. Whether you need help with daily routines, specialist nursing support, or 24/7 live-in care, we design care packages around your needs.
We offer a wide range of services, including personal care, companionship, respite care, complex clinical support (e.g. PEG feeding, tracheostomy care), palliative care, and live-in care. We can provide as little as a few visits per week or 24/7 support.
Complex care refers to coordinated, ongoing health and social care provided to individuals with multiple, serious, or long-term health conditions, often alongside disabilities, mental health challenges, or social care needs.
Our fully managed service is led by an expert clinical team with extensive nursing experience. We work collaboratively with our clients and their families to create personalised care plans that reflect holistic needs. We also work closely with NHS services, therapists and other community bodies involved in a person’s care. This collaborative approach ensures well-informed, consistent care that adapts proactively to changing needs.
We start with a free, comprehensive care assessment where we get to know you, your health, and your goals. Following the assessment, it is entirely up to you whether you wish to move forward. If you do decide to proceed, we'll create a personalised care plan that we review regularly so it can adapt as your needs change.
Yes. Sanctus Care Group is fully regulated by the Care Quality Commission (CQC). We meet strict standards for safety, quality, and leadership, and you can view our latest CQC inspection rating online for reassurance. We also hold registration for Treatment of Disease, Disorder or Injury (TDDI).
Our care professionals are carefully selected, fully DBS-checked, and trained in areas such as medication management, moving & handling, safeguarding, infection control, and condition-specific support. We invest in ongoing training to keep our team's skills up to date.
We match you with regular carers who truly understand your needs and how you wish to live your life. If your usual carer is unavailable, we'll arrange cover with someone fully briefed on your care plan and preferences.
We work with you to set times that suit your daily routine. We understand flexibility is important; if your needs change, we can adapt the schedule.
We have a team of carers assigned to care for you. If your regular carer is delayed or cannot attend, we'll inform you and arrange alternative cover.
Our fully managed service is available 24/7, 365 days a year, ensuring that you or your loved one will receive care all year round.
Costs vary depending on the level of support required, the frequency of visits, and whether the care is funded privately, by the NHS, or through local authority contribution. We provide a clear breakdown of charges in our contract, so you know what is included.
Respect is at the heart of what we do. Our carers will always respect your home, your routines, and your confidentiality. All personal information is handled in line with GDPR and kept completely secure.
Our carer will always remain with you to ensure you get the care you need in an emergency. If you need to go to hospital, the carer will liaise with any other health professionals involved in your care to make sure everyone is informed of the situation.
Your feedback is important to us. If you have a concern, our team will respond quickly to put things right. We have a clear and supportive complaints process in place, so you can be assured your voice will always be heard.
